• Hi, I checked all the boxes under GeoIP settings, however, my Visitor Map is empty and my Top 10 country is all “unknown”, even though I can see all the IP addresses being recorded from different locations. Why aren’t those being translated into location information and represented on the map?

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  • Having the same issue as this. Noticed this error in the logs:

    [Mon Dec 11 09:40:31.063035 2017] [fcgid:warn] [pid 25019] [client xx.xx.xx.xx:51905] mod_fcgid: stderr: PHP Warning: filesize(): stat failed for /home/example/public_html/wp-content/uploads/wp-statistics/GeoLite2-Country.mmdb in /home/example/public_html/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-schedule.php on line 199, referer: https://example.com/wp-cron.php?doing_wp_cron=1513003230.8876769542694091796875

    Checked the /home/example/public_html/wp-content/uploads/wp-statistics/ folder and found it didn’t exist. Created it. Tried to to initialize the GeoIP download again (Settings > External > Check Download GeoIP Database and Update) but didn’t seem to download it and didn’t give an error anymore. Still no countries working and no GeoLite2-Country.mmdb in that folder.

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