• Resolved Danny

    (@dansanoli)


    Hi:

    I have a store with Geolocation with cache support (as we use browser/server cache on siteground server).

    Issue is that page reloads on first access.
    We were able to narrow down the issue to Geolocation with cache support.

    How can this be overcomed?
    I’ve seen other posts with similar issue but none of them provided satisfactory answers.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @dansanoli!

    Thanks for contacting us ??

    Page reloading when Geolocation with cache support is enabled doesn’t happen on our test sites. As a first step, you’d want to rule out any theme or plugin conflicts by following our conflict testing guide:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Hope this leads to a resolution but we’ll be here if you need more help.

    Thread Starter Danny

    (@dansanoli)

    Hello Mirko:

    Thanks for your answer.
    In fact I had already done tests (even with host tech support and wpml tech support) and was able to narrow down the issue to this setting. If i go back to geolocate only, page reload disappears.

    What do you recommend in this case?

    Thanks.

    Hi @dansanoli

    To check better can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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