• Resolved Jenny

    (@jennyschwickert)


    I’m running a shop using the German Market plugin, which ensures legal compliance for shops in Germany. One of the requirements for this compliance is sending an order confirmation immediately after purchase to the customer.

    Unfortunately, I’ve noticed that your plugin doesn’t currently offer an option to customize this email. Is there a workaround that could be implemented so I can customize the order confirmation email using your tool?

    Thanks in advance for your help.

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @jennyschwickert ,

    Greetings from WebToffee Support.

    Thank you for reaching out to us. The Decorator – WooCommerce Email Customizer plugin currently allows customization for the default email templates provided by WooCommerce and WordPress. However, it seems that the order confirmation email you’re referring to is generated by the German Market plugin, a third-party plugin.

    To customize this email, compatibility between the Decorator plugin and the German Market plugin would need to be ensured. Could you kindly confirm that the order confirmation email is indeed generated by this plugin and share more details about the plugin?

    We look forward to your response.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?@jennyschwickert ,

    We haven’t heard back from you for a while. As this thread has been inactive for a while, we are marking it as resolved.

    You may create a new thread if you require any further assistance.

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