• Resolved michabbb

    (@michabbb)


    hi there,

    when someone is blocked and i get “Allow List request from…..” email,
    it takes 1 hour, till i get this email. what can i do to get that email
    immediately ??? and how can i prevent existing users to get thet spam blocking
    message again and again and again ? people are complaining about that and i am loosing users. maybe i am using that plugin in the wrong way. would be happy to get some advises and help here.

    many thanks !
    micha

Viewing 5 replies - 1 through 5 (of 5 total)
  • The plugin sends the email immediately. It is the mail server for your website that is slow.

    It takes me about 15 seconds to get an email from my websites.

    You can clear the log files and the cache. Then you can check the log files to find out exactly why your user was denied. In stop spammers you can turn off anything that you don’t like. It is probably users coming through VPNs that are regularly blocked. All VPNs are used by spammers so the plugin will probably reject anyone using a VPN.

    If you cannot find a setting that will let your users through, you may need to uninstall the plugin and use a less aggressive plugin to check for spam.

    Keith

    Thread Starter michabbb

    (@michabbb)

    dear keith,

    many thanks for your “fast” feedback.
    i will check the mailservers !
    how can i disbale the spam check for login and not for registration ?
    because people who are already registered are getting blocked regulary ;(

    thanks,
    micha

    If you still need help, please post on the new support channel here:

    https://github.com/bhadaway/stop-spammers/issues

    Thanks

    Hi

    I’m getting a bunch of emails form Stop Spammers Plugin
    Like :-
    ——————————————-
    “Webmaster,
    A request has been received from someone who has been marked as a
    spammer by the STOP SPAMMER plugin.
    You have are being notified because you have checked off the box on
    the settings page indicating that you wanted this email.
    The information from the request is:
    Time: 2017/08/29 21:31:49
    User IP: ———
    User email: [email protected]
    Spam Reason:
    Users Message: attended outbound atlanta

    Please be aware that the user has been recognized as a potential
    spammer.
    Some spam robots are already filling out the request form with a bogus
    explanation.

    Stop Spammers Plugin”
    —————————————————
    Can you tell me is there anything to worry about it and what this mail is actually about it ..

    Thanks

    Support has moved over to https://github.com/bhadaway/stop-spammers/issues.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘get notification email immediately’ is closed to new replies.