• Resolved vitorbalmain

    (@vitorbalmain)


    I created two new form fields using the plugin, the problem is that their values are not showing up in the incoming email. I suppose it is because we are also using the “Quotes for Woocomerce” plugin, has anyone had this problem before?

    I tried to get the values through the email template using the field name but it didn’t work.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    Could you please make sure that the option “Display in Emails” is enabled for the custom fields?

    If the issue still persists after enabling the same, then please raise a ticket through our website. We hope our technical team will be able to help you.

    Thank you!

    Thread Starter vitorbalmain

    (@vitorbalmain)

    I checked and the option is enabled.

    I’ll raise a ticket.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Get values of new fields on email template’ is closed to new replies.