getSelectedPaymentElement is not a function

  • Resolved ademkivanc

    (@ademkivanc)


    2 years, 7 months ago

    While validating the stripe credit card form it gives an error and does not proceed.

    Uncaught TypeError: t.getSelectedPaymentElement is not a function
    at HTMLDocument.onError (tfsw-stripe-terminal.min.js?ver=2.2.2:1:12160)

Viewing 1 replies (of 1 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello @ademkivanc!

    Thanks for getting in touch.

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce core and WooCommerce Stripe
    • Repeat the action that was causing the error

    If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how it goes.

Viewing 1 replies (of 1 total)
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