Getting 403 error when saving slider

  • Resolved treasureseason

    (@treasureseason)


    6 years, 5 months ago

    Hello,

    I was looking forward to giving your plugin a try, I’m looking for a pretty simple video carousel in which each video plays in a popup/overlay. However, when I try to save the slider, I am brought to a white page that says:

    403
    Forbidden
    Access to this resource on the server is denied!

    Proudly powered by LiteSpeed Web Server
    Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site.

    is this a temporary issue?

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author richteam

    (@richteam)

    Dear treasureseason.

    Thank You for posting your question. On admin page there is working some secure functions for protecting that pages from users who will try to open the pages manually. Please when you are trying to upload videos to make slider, don’t keep that page open for a long time. By this way you will not get that error.

    Thank You.

    Thread Starter treasureseason

    (@treasureseason)

    Hello,

    I don’t think that’s the issue since I cannot even save the slider at all. I just tested it by creating two slides very quickly (under 20 seconds) and then saving the final slider and it brings me to 403 error again.

    Plugin Author richteam

    (@richteam)

    Dear treasureseason.

    Can You please deactivate other plugins which you have on your page then try to save slider? Because we can’t find from where can be that error. On our servers it works without any errors.

    Thank You.

    Thread Starter treasureseason

    (@treasureseason)

    I just deactivated all my plugins and tried to create the slider again and got the same error. It basically does not let me save or create the slider at all :S

Viewing 4 replies - 1 through 4 (of 4 total)
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