Getting 404 not found when clicking on update-core.php

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  • Thread Starter jennifervilla

    (@jennifervilla)

    Here is my current information on my website if this will help…
    I really don’t know much about fixing problems on www.ads-software.com just mostly a designer and blogger. Any help would be appreciated!

    ### Environment ###

    Home URL : https://vinyldesigncorp.com
    Site URL : https://vinyldesigncorp.com
    WP Version : 4.4.2
    WP Multisite Enabled : No
    Web Server Info : Apache
    PHP Version : 5.2.17
    MySQL Version : 5.5.48
    WP Debug Mode : No
    WP Language : Default
    WP Max Upload Size : 1 GB
    PHP Max Script Execute Time :300s
    PHP Max Input Vars : 1000
    SUHOSIN Installed” : No
    Default Timezone : Default timezone is UTC
    Operating System : Linux?(64?Bit)
    Memory usage : 38.27 MByte
    SQL Mode : Not set
    PHP Safe Mode : 5.2.17
    PHP Allow URL fopen : Off
    PHP Memory Limit : 256M
    PHP Max Post Size : 1024M
    PCRE Backtracking Limit :100000
    PHP Exif support : Yes ( V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes

    ### Plugins ###

    Installed Plugins : Contact Bank Lite Edition by Tech Banker version 2.0.338Google Analytics Dashboard for WP by Alin Marcu version 4.8.3

    ### Themes ###

    Theme Name : Divi
    Theme Version : 2.6.4.4
    Author URL : https://www.elegantthemes.com

    ### Graphic Library Settings ###

    GD Version : bundled (2.0.34 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : No
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    JIS-mapped Japanese Font Support :No

    @jennifervilla

    Hi! Thanks for writing.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter jennifervilla

    (@jennifervilla)

    Thank you for your reply mjjojo however the problem was with my. Htaccess file. I had to get help because I didn’t know how to fix that.

    @jennifervilla – Sounds like you got it fixed. I’m glad to read that! And Thanks for having written back the follow-up to tell us that it was to do with the .htaccess

    -mjjojo

Viewing 4 replies - 1 through 4 (of 4 total)
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