• I have an ecommerce store I am designing locally with woocommerce, dokan pro and electro as theme. but i keep getting 500 internal error when i click on any category or on the page I selected as shop page. and a blank page when I click on any product, other pages work well, I have generate fresh permalink on .htacc and have increased my php MB, would I have to reinstall my woocommerce? or any solution. thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Please make sure that You have enabled the Rewrite module at your local server. This module is responsible for rewriting the URL. Hope it will help you sure.

    Thread Starter odicity

    (@odicity)

    Thanks mdshak, I have tried rewriting it by removing the # sign and applying the allow all wia as instructed, and by checking rewrite in apache rewrite. nothing seems to work. I have also played with permanent links structures but to none avail. still battling with this. more insight will be appreciated. thanks.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    but i keep getting 500 internal error when i click on any category or on the page I selected as shop page.

    Could you look at the error logs and see what error is happening? 500 is a vague error just meaning a fatal error at the server level. Your web hosts can help get you access to the error log.

    Also rule out theme / plugin conflicts following this guide: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    Thread Starter odicity

    (@odicity)

    I have electro themes and it is compactible with woocommerce
    This is my apache and php

    MY APACHE ERROR LOG

    [Mon Mar 26 22:41:48.830992 2018] [mpm_winnt:notice] [pid 4232:tid 580] AH00354: Child: Starting 64 worker threads.
    [Mon Mar 26 22:45:20.329589 2018] [mpm_winnt:notice] [pid 4196:tid 648] AH00422: Parent: Received shutdown signal — Shutting down the server.
    [Mon Mar 26 22:45:50.329948 2018] [mpm_winnt:notice] [pid 4196:tid 648] AH00431: Parent: Forcing termination of child process 4232
    [Mon Mar 26 22:45:53.454990 2018] [mpm_winnt:notice] [pid 5472:tid 568] AH00455: Apache/2.4.27 (Win64) PHP/5.6.31 configured — resuming normal operations
    [Mon Mar 26 22:45:53.454990 2018] [mpm_winnt:notice] [pid 5472:tid 568] AH00456: Apache Lounge VC15 Server built: Jul 7 2017 12:46:00
    [Mon Mar 26 22:45:53.454990 2018] [core:notice] [pid 5472:tid 568] AH00094: Command line: ‘c:\\wamp64\\bin\\apache\\apache2.4.27\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.27’
    [Mon Mar 26 22:45:53.454990 2018] [mpm_winnt:notice] [pid 5472:tid 568] AH00418: Parent: Created child process 5016
    [Mon Mar 26 22:45:53.908124 2018] [mpm_winnt:notice] [pid 5016:tid 584] AH00354: Child: Starting 64 worker threads.

    MY PHP ERROR LOG

    [26-Mar-2018 03:52:21 UTC] PHP 1. {main}() C:\wamp64\www\quicktosite\wordpress\index.php:0

    [26-Mar-2018 03:52:21 UTC] PHP 2. require() C:\wamp64\www\quicktosite\wordpress\index.php:17

    [26-Mar-2018 03:52:21 UTC] PHP 3. require_once() C:\wamp64\www\quicktosite\wordpress\wp-blog-header.php:13

    [26-Mar-2018 03:52:21 UTC] PHP 4. require_once() C:\wamp64\www\quicktosite\wordpress\wp-load.php:37

    [26-Mar-2018 03:52:21 UTC] PHP 5. require_once() C:\wamp64\www\quicktosite\wordpress\wp-config.php:89

    [26-Mar-2018 03:52:21 UTC] PHP 6. require() C:\wamp64\www\quicktosite\wordpress\wp-settings.php:100

    Thread Starter odicity

    (@odicity)

    Anyone can help please.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    There’s not really anything helping in those logs. A “500 internal error” will produce a more detectable error, so you’re missing the right log or something. Could you ask the web hosts maybe if they see something? Make sure logging is enabled and then get the 500 error to occur again as well.

Viewing 6 replies - 1 through 6 (of 6 total)
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