• Hi,

    I am install the jetpack plugin on my staging environment but when i clicked on “Connect Jetpack” button, Its shows the below message.

    Your Jetpack has a glitch. We’re sorry for the inconvenience. Please try again later, if the issue continues please contact support with this message: xml_rpc-32601

    And i am not using “W3 total Cache” Plugin because after installing this plugin message will occurs “It appears Page Cache URL rewriting is not working. Please verify that the server configuration allows .htaccess Unfortunately disk enhanced page caching will not function without custom rewrite rules. Please ask your server administrator for assistance.”

    I also upload jetpack debug. Please find the details below..

    Jetpack Debug Info
    Site URL: https://www.sigmoid.com/

    [private details removed]

    https://www.ads-software.com/plugins/jetpack/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try to add the following to your site’s wp-config.php file?

    define( 'JETPACK_SIGNATURE__HTTPS_PORT', 80 );

    If that doesn’t help, Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter tanujasigmoid

    (@tanujasigmoid)

    Hi,

    I tried but did not work properly.

    I put the code “define( ‘JETPACK_SIGNATURE__HTTPS_PORT’, 80 );” in wp-config.php file but not working.

    AND

    Inside Trouble with Jetpack?
    Point 4:- I loaded XMLRPC file and I got message ” XML-RPC server accepts POST requests only. ” but Jetpack still not working.
    I am not getting any incompatible by plugin and theme but Jetpack is not working.

    ———————————————-

    [private details removed]

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you let me know how HTTPS is set up on your site? Did you include https for both the site URL and WordPress Address settings, under Settings > General in your dashboard? Do you use a specific plugin to handle HTTPS, or a service like CloudFlare to handle HTTPS for you?

    Thread Starter tanujasigmoid

    (@tanujasigmoid)

    yes we include https for both the site URL and WordPress Address settings,
    and cloudflare did the https for us.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try to follow the instructions here, and let me know if it helps?

    https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/

    Thread Starter tanujasigmoid

    (@tanujasigmoid)

    Hi,

    Yesterday, I am use jetpack plugin on my Live site https//:www.sigmoid.com. Its is working fine.

    But from Last few days, I am trying to use jetpack plugin on my Staging site, but still is not working in staging site. I need to set up jetpack plugin on my staging site.

    And I already used all the steps of cloud fare to integrate with staging site. and we include https for both the site URL and WordPress Address on staging site.

    Please let me know, how can i do that??

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you let me know how your staging site is set up? Is it publicly accessible?

    If your staging site if a local installation of WordPress, you can use Jetpack’s development mode, as explained here:
    https://jetpack.com/support/development-mode/

    If it’s a live sandbox that can be accessed at a different URL, this should help:
    https://jetpack.com/support/staging-sites/

    Let me know if it helps.

    Thread Starter tanujasigmoid

    (@tanujasigmoid)

    Problems occurs in my live site after successfully installation of jetpack plug in:-

    1) Issue regarding reducing the size of images on my blog post pages of my live site after
    using the jetpack plug in.
    2) Fusion page builder tool of Avada theme is stop working once i install jetpack plugin.

    Description of issue 1:-
    Image path has been changed,

    I put the images path with html on the post pages. but i got some issue. When i am putting the images with the width 100%. It change the path of the image. So images are seen very small.

    Actual path of the image.
    <img class=” size-full wp-image-11944 aligncenter” style=”padding-bottom: 20px;” src=”https://www.sigmoid.com/wp-content/uploads/2016/07/1-20.jpg&#8221; alt=”” width=”100%” height=”665″ />

    Image path generated by jetpack plugin.
    But Jetpack plugin converted into this path. So my images is coming very very small.
    https://i2.wp.com/www.sigmoid.com/wp-content/uploads/2016/07/1-20.jpg?w=100%25&ssl=1

    Please help me to resolve the issue.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Did you manage to solve the staging site issues you mentioned earlier? If so, that’s good news! ?? Let’s move on to your other questions.

    1) Issue regarding reducing the size of images on my blog post pages of my live site after
    using the jetpack plug in.

    <img class=" size-full wp-image-11944 aligncenter" style="padding-bottom: 20px;" src="https://www.sigmoid.com/wp-content/uploads/2016/07/1-20.jpg" alt="" width="100%" height="665" />

    I’m afraid that’s not valid HTML. The width parameter only accepts pixels. You can’t use percentages there.
    https://www.w3schools.com/tags/att_img_width.asp

    Instead of hardcoding the dimensions, I’d recommend using the WordPress image editor to insert the images into your posts. You can also define a $content_width value in your theme, as explained here:
    https://codex.www.ads-software.com/Content_Width

    That will ensure that your images are never larger than your theme’s content area.

    2) Fusion page builder tool of Avada theme is stop working once i install jetpack plugin

    Since Avada isn’t available for free, I won’t be able to test this on my end. Could you tell me more about the problem? Do you see any errors on specific pages, or on some pages of your dashboard after activating Jetpack?

    If you don’t see any errors on the page, could you check for Javascript errors in your browser’s JavaScript console, as explained here:
    https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Let me know what you find!

    Thread Starter tanujasigmoid

    (@tanujasigmoid)

    No, Staging issues is not resolve, I was already explaining you jetpack plugin is working on live site but not on staging site.

    You asked me before 2 days:-
    (Could you let me know how your staging site is set up? Is it publicly accessible?
    If your staging site if a local installation of WordPress, you can use Jetpack’s development)

    So i am using amazon server and using image on staging all credentials are same to same as live site expect http and https.

    https for live site and http for staging site.

    You told me use this method ( If your staging site if a local installation of WordPress, you can use Jetpack’s development mode, as explained here: https://jetpack.com/support/development-mode/ ) but this is also not working for me ??

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    So i am using amazon server and using image on staging all credentials are same to same as live site expect http and https.

    https for live site and http for staging site.

    Is your staging site’s URL https://www.sigmoid.com/? If so, Jetpack won’t be able to access that URL since there is an active redirection to https://www.sigmoid.com/:

    $ curl -I https://www.sigmoid.com/ 
    HTTP/1.1 301 Moved Permanently
    Date: Fri, 02 Sep 2016 14:27:02 GMT
    Connection: keep-alive
    Set-Cookie: __cfduid=d7f309b11870e707177669c327738c1cd1472826422; expires=Sat, 02-Sep-17 14:27:02 GMT; path=/; domain=.sigmoid.com; HttpOnly
    Location: https://www.sigmoid.com/
    Server: cloudflare-nginx
    CF-RAY: 2dc1a3f2af753de4-PRG

    That would mean that your staging site isn’t publicly accessible, and the Development mode constant would then work to enable Jetpack’s Development mode.

    You told me use this method ( If your staging site if a local installation of WordPress, you can use Jetpack’s development mode, as explained here: https://jetpack.com/support/development-mode/ ) but this is also not working for me ??

    Could you let me know how you used that method on your staging site?

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Getting a error: xml_rpc-32601 , when clicking on Connect Jetpack’ is closed to new replies.