Getting a PHP Fatal Error

Hi there @reeper6868,

Regarding that “Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away” error, we have a troubleshooting page for it at the link below. The error is generally caused when the server times out and disconnects, or receives a data packet that is bigger than it’s able to handle:
https://kb.mailpoet.com/article/307-how-to-fix-general-error-2006-mysql-server-has-gone-away

Please check with your hosting to ensure the server is configured with the variables mentioned in the article above at sufficient values.

@kellymetal thank you so much for the help I have reconfigured the server with the variables mentioned. Will get back to you by the end of this week if the error persists.

hi @kellymetal,
Got new errors after doing the manual update:

[14-Nov-2022 01:32:02 UTC] PHP Fatal error: Uncaught Error: Class ‘WPSEO_Taxonomy_Sitemap_Provider’ not found in /wp-content/plugins/wordpress-seo/inc/sitemaps/class-sitemaps.php:123
Stack trace:
#0 /wp-includes/class-wp-hook.php(308): WPSEO_Sitemaps->init_sitemaps_providers(”)
#1 /wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#2 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /wp-settings.php(595): do_action(‘after_setup_the…’)
#4 /wp-config.php(83): require_once(‘/home/doxzqmmy/…’)
#5 /wp-load.php(50): require_once(‘/home/doxzqmmy/…’)
#6 /wp-blog-header.php(13): require_once(‘/home/doxzqmmy/…’)
#7 /index.php(17): require(‘/home/doxzqmmy/…’)
#8 {main}
thrown in /wp-content/plugins/wordpress-seo/inc/sitemaps/class-sitemaps.php on line 123
[14-Nov-2022 01:41:06 UTC] PHP Fatal error: Uncaught Error: Interface ‘YoastSEO_Vendor\Psr\Container\ContainerInterface’ not found in /wp-content/plugins/wordpress-seo/vendor_prefixed/symfony/dependency-injection/ContainerInterface.php:23
Stack trace:
#0 /wp-content/plugins/cloudflare/vendor/composer/ClassLoader.php(444): include()
#1 /wp-content/plugins/cloudflare/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile(‘/home/…’)
#2 [internal function]: Composer\Autoload\ClassLoader->loadClass(‘YoastSEO_Vendor…’)
#3 /wp-content/plugins/wordpress-seo/vendor_prefixed/symfony/dependency-injection/ResettableContainerInterface.php(20): spl_autoload_call(‘YoastSEO_Vendor…’)
#4 /wp-content/plugins/cloudflare/vendor/composer/ClassLoader.php(444): include(‘/home/…’)
#5 /wp-content/plugins/cloudflare/vendo in /home//wp-content/plugins/wordpress-seo/vendor_prefixed/symfony/dependency-injection/ContainerInterface.php on line 23

I have checked that the files mentioned are present.
Please get back to me thanks`

• This reply was modified 2 years ago by reeper6868.
• This reply was modified 2 years ago by reeper6868.
• This reply was modified 2 years ago by reeper6868.

Apologies ignore the last message entered in the wrong plugin area.

Hi there,

thank you so much for the help I have reconfigured the server with the variables mentioned. Will get back to you by the end of this week if the error persists.

Sounds good, please let us know how it goes! Hopefully those changes do the trick.

Apologies ignore the last message entered in the wrong plugin area.

No worries! Yes, that last error appears to be from the WordPress SEO plugin.

Take care, and have a good one! We’ll be waiting to hear back about the initial error you reported.

@kellymetal
hi again,
got the error again:

[18-Nov-2022 07:50:04 UTC] PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:59
Stack trace:
#0 /wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php(59): PDOStatement->execute(NULL)
#1 /wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(495): MailPoetVendor\Doctrine\DBAL\Driver\PDOStatement->execute()
#2 /wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Persisters/Entity/BasicEntityPersister.php(375): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery(‘SELECT t0.wp_us…’, Array, Array)
#3 /wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/EntityRepository.php(78): MailPoetVendo in /wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php on line 91

below are mysql config server settings:
InnoDB Log File Size 128000000
Max Allowed Packet 268435456
Wait Timeout 28800

Hi there @reeper6868,

Thanks for getting back to us!

Can you please let us know if you receive this error during some specific actions such as sending a newsletter? If so, how many subscribers are you sending to?

Looking forward to hearing back from you!

Hey again!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.