Getting authentication error

  • I am trying to configure paypal but getting authentication error. I tried using sandbox it works fine but when I try it with Production it gives an error as Client Authentication failed Client Id and the secret key is correct please help me to resolve this.

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  • Thread Starter tcognition

    (@tcognition)

    The issue has been resolved for authentication but after completion of the payment order not getting created and not getting redirected to thank you page.

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @tcognition

    If an order is not being created that wouldn’t be an issue related to or caused by the PayPal plugin. WooCommerce creates the order object during the checkout process and then passes the order to the PayPal plugin so the payment can be processed.

    It sounds like you have a plugin that’s triggering a PHP error during the checkout process. I recommend you check the WooCommerce > Status > Logs page and see if there is a fatal-errors log file.

    Kind Regards

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