Getting error after submitting

Hi,

We are testing the plugin,

The feed works fine and I can see we are connected to Zendesk from the API from the WP dashboard and can map the form, we have a user with Admin privileges but when submitting the form both for new “user” or “ticket'(we tried both) we are getting error {“title”:”Forbidden”,”message”:”You do not have access to this page. Please contact the account owner of this help desk for further help.”}

Thanks for the plugin and the help!