getting error in activating the 2fa factor

  • Resolved mazidkhan

    (@mazidkhan)


    4 years, 2 months ago

    Hey,

    i recently moved my server to new location then my 2fa codes are stop working i deactivate and again try to activate it but getting error “The code provided does not match the expected value. Please verify that the time on your authenticator device is correct and that this server’s time is correct.” can you help me

    my local wordpress time is 2020-12-05 17:39:47
    and my server ssh time is Dec 5 09:33:34 PST 2020

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter mazidkhan

    (@mazidkhan)

    also in diagnosis i found some errors

    Connecting to Wordfence servers (http)
    wp_remote_post() test to noc1.wordfence.com failed! Response was: cURL error 7:
    Connecting to Wordfence servers (https)
    wp_remote_post() test to noc1.wordfence.com failed! Response was: cURL error 7:
    Connecting back to this site
    wp_remote_post() test back to this server failed! Response was: cURL error 6: Could not resolve host: https://www.patracorp.com

    Plugin Support WFAdam

    (@wfadam)

    Hello @mazidkhan and thanks for reaching out to us!

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks!

    Thread Starter mazidkhan

    (@mazidkhan)

    hey i already try that but some error is coming like can not able to send mail so i am attaching here a link where you can see the report “https://www.patracorp.com/wp-content/uploads/2020/12/diagnostics_for_www.patracorp.com_.txt” please look and help me out of this problem .

    Plugin Support WFAdam

    (@wfadam)

    When I click that link, I am just redirected to the homepage. Can you “export” the diagnostic and email it to wftest @ wordfence . com with your username as the subject?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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