• Resolved andrew365

    (@andrew365)


    I can think of two plugins that might be causing the problem:
    Google XML Sitemaps Version 4.1.1
    Print, PDF & Email by PrintFriendly Version 3.16.0

    When in a post I click on the Print Friendly Icon I get the vollowing error message:

    Anti-Crawler Protection is activated for your IP 35.188.34.192
    dj-group.org/words/got-a-call-to-arms/

    To continue working with the web site, please make sure that you have enabled JavaScript.

    You will be automatically redirected to the requested page after 3 seconds.
    Don’t close this page. Please, wait for 3 seconds to pass to the page.

    The page was generated at Sat, 23 Jan 2021 21:51:18

    Browser time

    643786, 10411,

    dj-group.org
    Antispam by CleanTalk

    I point to the printfriendly plugin because that’s the plugin that gets called from the icon.

    However, I am using the Google Sitemap plugin and I have excluded some parts of the site from being crawled by search engines.

    I don’t know what to make of the javascript comment

    I hope someone at CleanTalk can figure it out.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Could you whitelist this IP here?

    https://cleantalk.org/my/show_private?service_type=spamfirewall

    Did it help?

    Thread Starter andrew365

    (@andrew365)

    https://dj-group.org/2021/01/cleantalk-settings/

    This link is to a screenshot of the CleanTalk settings. I think the spam firewall is set.

    I have the whole page there, so you can take a look at it and tell me what needs to be off or on.

    Thanks.

    Plugin Author alexandergull

    (@alexandergull)

    Hello,

    I have added this IP to your personal whitelist for SpamFireWall.

    It should help. Does the issue persist?

    The guide you can use to add any IP to the whitelist is here: https://cleantalk.org/help/sfw-blacklist-usage

    Thread Starter andrew365

    (@andrew365)

    The first page I tried to check showed that page as is. I marked this post solved. I went back to another page I really wanted to print out and got the same message.

    What does it mean to enable javascript?

    ————————

    To continue working with the web site, please make sure that you have enabled JavaScript.

    You will be automatically redirected to the requested page after 3 seconds.
    Don’t close this page. Please, wait for 3 seconds to pass to the page.

    The page was generated at Mon, 25 Jan 2021 23:11:59

    Browser time

    643786, 10150,

    dj-group.org

    • This reply was modified 3 years, 10 months ago by andrew365. Reason: 1st try at printing seemed ok; second try failed
    Thread Starter andrew365

    (@andrew365)

    It finally seems to be fixed. I tried to print a page again and I got a message to add an extension to Firefox for PrintFriendly. I added the extension and it works fine now.
    Thanks.

    Thread Starter andrew365

    (@andrew365)

    It’s still happening. I.m getting a message again to enable javascript. Do you know if there is a place where you enable javascript?

    Plugin Author alexandergull

    (@alexandergull)

    Hello again.
    Please, send a photo of the screen you see to https://cleantalk.org/my/support/open
    This way you can share your personal data.
    Best regards,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Getting Error message when trying to print out page’ is closed to new replies.