getting error (session has expired please reload the page and try again)

  • Resolved Bassam Radi

    (@bassamradi)


    3 years ago

    Hi there,

    I keep getting this error (session has expired please reload the page and try again) and it won’t go away unless I disable lightspeed cache.

    I tried this fix from this post (https://www.ads-software.com/support/topic/session-token-expired-popup-login/) and I enabled ESI and added (ajax-login-nonce) which I found in my WordPress login file PHP. Then I clear the cache. However, that didn’t work.

    I purge cache and sometimes it works sometimes it does not but as of now, it’s not working. only disabling light cache fixes the problem.

    Btw, my login is popup. When I go to mysite.com/wp-admin I can log in with no problems.

    Please help me.

    Report number: FIHVGQLA

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    different login plugin would have use different nonce name , so the one you grabbed from other may not work on your case

    are you using OpenLiteSpeed/CyberPanel ?

    Best regards,

    Thread Starter Bassam Radi

    (@bassamradi)

    Hi @qtwrk,

    Thank you for the replay.

    I use Vultr for hosting. I installed WordPress using LiteSpeed One-Click. so, yes OpenLiteSpeed/CyberPanel.

    So any idea how to fix the problem?

    Do I need to provide you with anything?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    as ESI doesn’t work on OLS , so I can only suggest to lower the page cache TTL , like to 6 or 8 hours , purge all , then see how it goes

    Best regards,

    Thread Starter Bassam Radi

    (@bassamradi)

    Ok, I’ll and I’ll update you.

    Thread Starter Bassam Radi

    (@bassamradi)

    The problem happened again today. Any idea?

    Plugin Support qtwrk

    (@qtwrk)

    what TTL did you set ?

    Thread Starter Bassam Radi

    (@bassamradi)

    Default Public Cache TTL = 30000 = 8 hours 20 minutes
    …
    Report number: OZFYKKSQ

    Report date: 11/18/2021 05:49:07

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    okay , WP nonce is kind of tricky , try 4 hours first, and note down the server time when that error happens.

    Thread Starter Bassam Radi

    (@bassamradi)

    ok i’ll do it and let u know

Viewing 9 replies - 1 through 9 (of 9 total)
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