Getting error: “The plugin does not have a valid header.”

  • Resolved rehatiere007

    (@rehatiere007)


    4 months, 1 week ago

    Hi there,

    I am currently testing the integration. However, I keep encountering the following error message: “The plugin mycred-anspress-integration/includes/mycred-anspress-new-question.php has been deactivated due to an error: The plugin does not have a valid header.”

    In addition, the AnsPress plugin is being deactivated, while your add-on remains active.

    I have downloaded the add-on from the repository and also from your list of add-ons in the backend. In both cases, this error occurs.

    What is going on and can you help?

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @rehatiere007,

    Thanks for contacting us,

    I hope you are doing well, We’ve informed our technical team about your issue, and they will work on it promptly. When we receive their response, we will get back to you. Our team is here to assist you. Thank you for your patience.

    Thanks & Regards
    WP Experts Support Team

    Thread Starter rehatiere007

    (@rehatiere007)

    Hello Mirza @hamza1010 ,
    thank you very much!
    Regards

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @rehatiere007,

    Please use the updated plugin on your site and make sure to deactivate and delete the previous version of our plugin.

    Here is the updated plugin: Download Plugin.

    If you have any questions, feel free to reach out. We’re here to assist you.

    Thank you

    Thread Starter rehatiere007

    (@rehatiere007)

    Hello @hamza1010 Mirza,
    thank you for the quick fix. I downloaded and activtated the uptated version and it looks fine now. No error message.
    I will mark as solved.

    Regards

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @rehatiere007,

    Thanks for the update, We would greatly appreciate your kind and honest review. Your feedback is important to us and can help other users make informed decisions about our product and services. Thank you for taking the time to share your thoughts.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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