Getting error while importing the excel file

Hi, I have installed and imported the excel to show my table on website. After made a latest upgrade, something error is coming while (browse) uploading the excel –?https://prnt.sc/KmIpnN4bTpKQ. When i have copied the file URL and paste on Url file, it works fine. can you help me to check the issue

Hello,
apologies for replying so late to this issue.
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Can you please upload the Excel file via weTransfer, and send me a download link, and we can try to reproduce the issue on our Test Site, if the file does not contain any sensitive data?
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If it has any sensitive data, you can open a Pre Purchase ticket on our main support platform here https://tmsplugins.ticksy.com/ ,

and one of our Agents will help you out, just refer to our correspondence here.
Kind regards

We have checked on demo also – https://wpdatatables.com/

on demo also, error is coming – https://prnt.sc/iQagd25Z_LAU. we have browsed the files which already has on demo site. please check with demo version. It’s not related to our excel file

• This reply was modified 2 years, 2 months ago by devi16.

Hello,

on our Sandbox Demo site, there are some templates for Report Builder ,that data is not correctly formatted for table creation,

you can check for files on the Sandbox library that have filenames which start with ‘dummy_data_for_table’.

This issue is most probably due to something with your file,

but we will not guess too much without being sure, it is best for us to take a look at your source file.

Can you please upload the Excel file via weTransfer, and send me a download link, and we can examine the file, if the file does not contain any sensitive data?
–
If it has any sensitive data, you can open a Pre Purchase ticket on our main support platform here https://tmsplugins.ticksy.com/ ,

and one of our Agents will help you out, just refer to our correspondence here.

Thank you

• This reply was modified 2 years, 2 months ago by wpDataTables.