Getting error with your form

  • Resolved BeastThemes

    (@beastthemes)


    2 years, 10 months ago

    Hello,
    I need your help to check something. Some people experience a registration problem with the Forminator Plugin. On my client’s site, everything does work correctly. but sometimes it shows these errors.
    site URL https://scirocco.promotime.media you can check the form here (the registration form )
    Only some people experience a problem and I have no idea why it is like that.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @beastthemes

    I hope you are doing good today.

    Recently we have had an issue related to cache and the nonce expiry of a form but enabling: Load form using AJAX and Prevent page caching on form pages seems to stop that issue from happening.

    You can learn more about these form Rendering behaviors here: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#rendering.

    Now enabling Prevent page caching on form pages feature will stop the entire page from being cached but at the very least could you please try Load form using AJAX? The nonce bug which is resolved by clearing the cache has already been reported to the Forminator team and they are working on a fix. Unfortunately, I cannot tell you when this fix will be implemented but you can see upcoming bug fixes and updates on our roadmap page here: https://wpmudev.com/roadmap/#forminator.

    Kind Regards,
    Kris

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @beastthemes ,

    We haven’t heard from you for some time now, so it looks like the proposed workaround worked on your site.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)
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