Getting ErrorSendAsDenied error event

  • Resolved jinsley8

    (@jinsley8)


    2 years, 2 months ago

    I’m getting an error now saying:

    
Mailer: 365 / Outlook
ErrorSendAsDenied: The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account., Cannot submit message.

    The source is Anti-Spam by CleanTalk and Formidable Forms.

    I’m not sure if this is a plugin issue or an issue with Outlook authorization?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jinsley8

    (@jinsley8)

    Doing the regular Email Test from the plugin works fine.

    Plugin Support Darshana

    (@darshanaw)

    Hi @jinsley8,

    Thanks for reaching out!

    It looks like you have authenticated the WP Mail SMTP plugin using one email address (Eg: [email protected]), but some of your plugins (Anti-Spam by CleanTalk and Formidable Forms) are trying to send emails using a different email address.

    To resolve this issue, you can “force from email address” under the WP Mail SMTP -> Settings page.

    I hope this helps. Thanks!

    nitro12345

    (@nitro12345)

    @darshanaw
    Thank you that helped!

Viewing 3 replies - 1 through 3 (of 3 total)
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