Getting Fatal errors and not able to access backend.

  • Hello People, I am a marketing guy who has very little knowledge about coding and now my website is down and showing these 2 critical errors. please help me about how can I go on and debug or find a solution.

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    Deprecated: Function create_function() is deprecated in /var/www/wp-content/mu-plugins/functions.php(4) : eval()’d code(1) : eval()’d code on line 1

    Fatal error: Cannot redeclare _???????() (previously declared in /var/www/wp-content/mu-plugins/functions.php(4) : eval()’d code(1) : eval()’d code:1) in /var/www/wp-content/mu-plugins/import.php(4) : eval()’d code(1) : eval()’d code on line 1

    • This topic was modified 4 years, 9 months ago by sunilbedre.

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

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