Getting "Option Tree plugin must be installed" after installation and activiati

  • Resolved lwist

    (@lwist)


    11 years, 9 months ago

    I keep seeing ‘The “Option Tree” plugin must be installed and activated for this theme to function properly. Install now’ even after I’ve installed and activated the plugin. When I click “install now” I get a popup saying the latest version is installed. When I go OptionTree > Documentation in my Dashboard menu I see the message above briefly, then it goes away. But the message stays everywhere else. It seems like it’s only partially installed/activated, but I don’t know how to complete the activation.

    https://www.ads-software.com/extend/plugins/option-tree/

Viewing 4 replies - 1 through 4 (of 4 total)

  • I think this issue belong to your theme. The author of the theme used plugin or his code to check a specific version of OT. Maybe he expected a old version of OT.

    Did you deactivate/reactivate? I had this type of issue when updating the last version.

    Thread Starter lwist

    (@lwist)

    I did deactivate/reactivate, but that didn’t do the trick. I’m running the latest version of WordPress (3.5.1) so maybe it’s a new issue.

    Plugin Author Derek Herman

    (@valendesigns)

    You theme is asking for the wrong file in your functions.php when checking if OT is installed. Find the code that creates the message and either comment it out or change it to use ot-loader.php instead.

Viewing 4 replies - 1 through 4 (of 4 total)
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