• Resolved Type Historian

    (@type-historian)


    The instructions say to edit the menu or start a new one, then “just upload the image.” HOW? There is no interface for doing this.

    Many thanks for this promising plugin, Anna

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Type Historian

    (@type-historian)

    P.S. These are my spex:

    WP 5.0.7, Classic Editor
    Suffusion Child Theme, 4.4.9
    Browsers, latest versions of Firefox and Chrome
    PHP version 7.2.7

    Thanks again!

    Thread Starter Type Historian

    (@type-historian)

    P.P.S. This is the site Home Page: https://history.typeheritage.com/

    I suspect a plugin conflict… Have you identified any in your troubleshooting experience?

    This plugin has the potential to solve a super-important roadblock in my navigation system. Specifically, I need to display the “Privacy Policy” image linked to the related page in a menu that works equally well for mobile and desktop/laptop devices.

    A thousand thanks for your suggestions, Anna

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @type-historian,

    To see if it’s a plugin conflict you need to turn off temporarily all plugins except Menu Image.

    When you creating/managing a menu in Appearance-> Menus you should see the Menu Image options where you set an image and further options.

    Also check in the top right corner if the Image section is enable, it should be by default.

    https://share.getcloudapp.com/E0uP18m2

    Thread Starter Type Historian

    (@type-historian)

    WP 5.0.7, Classic Editor
    Suffusion Child Theme, 4.4.9
    Latest versions of Firefox and Chrome
    PHP version 7.2.7

    https://history.typeheritage.com/

    Hi Rui,

    Thanks for your prompt response! Menu Image is the only active plugin. It has appeared in the menu screen options since I first installed it. I have cleared the cache and the browser cache.

    Even so, I see nothing like the screen shot shown in the WP description. There is nothing new or different. This plugin could be *very* useful for my needs, so I hope there is a solution!

    Fingers crossed, Anna

    Thread Starter Type Historian

    (@type-historian)

    WP 4.9.12
    Suffusion Child Theme, 4.4.9
    Browsers, latest versions of Firefox and Chrome
    PHP version 7.2.7
    bazaar.typeheritage.com

    As a test, I followed the same steps for the related site described above. As before, the “image” checkbox was enabled as a Menu Screen Option as soon as the plugin was activated.

    Even so, no interface for uploading an image appears in the menu interface. The result was the same as before, even when all other plugins were deactivated.

    Along the way, I clicked the “opt in” button at <history.typeheritage.com>. Since there was another button labelled “skip,” I had chosen it before.

    Is the “opt in” choice *necessary* for function of this plugin? If so, the instructions do not explain it, and doing so made no difference.

    If I can get it to work in the way I need, I still hope for a happy ending…

    Anna

    Plugin Author Rui Guerreiro

    (@takanakui)

    The opt-in as nothing to do with the plugin functionality.

    Need to ask something in private.
    Can you send me an email to [menu.image.support AT jedipress DOT com]

    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    Will close the topic for now.

    I am having the exact same problem. What was the solution?

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @rmckibben,

    When you creating/managing a menu in Appearance-> Menus you should see the Menu Image options where you set an image and further options.

    Also check in the top right corner if the Image section is enable, it should be by default.

    https://share.getcloudapp.com/E0uP18m2

    p.s- You should always open a new topic according to the forum guidelines.
    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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