Getting stuck on 'Restoring Database'

  • Resolved coolhatwebdesign

    (@coolhatwebdesign)


    8 years, 11 months ago

    I installed a new instance of WordPress and updated it on my new hosting, and then started the import process of the WPRESS file from the old site. It seems to unpack everything fine but progress halts at ‘Restoring Database’, it seems hung up on that part for a long time.

    I tried stopping the process and opening wp-admin on a different tab, but then I was brought to a WordPress install page. I put in my settings, and it looks like AIOWPM did import in all my plugins, but that’s about it. No pages, posts, themes or settings from my previous site. I started the import process again, and once again it seems to be stuck on ‘Restoring Database” for the longest time.

    https://www.ads-software.com/plugins/all-in-one-wp-migration/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi coolhatwebdesign,

    I am sorry for the inconvenience.
    Was the site restored properly after the 2nd time hanging on “Restoring database” and opening the new tab?

    Thread Starter coolhatwebdesign

    (@coolhatwebdesign)

    No, sadly it wasn’t. Whenever it hung on Restoring Database (and I let it run for a good while) and I opened a new tab and either tried going to the main site or the dashboard, I’d see the WordPress install wizard (choose a language, site name and tagline, etc.).

    I tried restoring it a couple of times, then reinstalled WordPress and tried again, still no go. Every time it seemed to only do a partial job and hanging on the Restoring Database section. Luckily it wasn’t a huge site to restore so I had to go in manually for a lot of settings and pages, but this was definitely frustrating.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    I am sorry to hear that you had to manually migrate the site, coolhatwebdesign.
    If you would like us to take a look further at your case, please feel free to write to us at support at servmask.com

    Always happy to help!
    Pim

    Thread Starter coolhatwebdesign

    (@coolhatwebdesign)

    Thanks – I’m going to chalk this up to a quirk on the particular web server where I was importing the site. I do have another site I need to migrate over and I plan to use this plugin again. If the error happens once more, I’ll start a new thread.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Thank you, coolhatwebdesign!

    Thread Starter coolhatwebdesign

    (@coolhatwebdesign)

    Setting this topic back to Not Resolved – I’m trying to migrate to a different site altogether, with a 327MB size backup file. Import seemed to work but just as before, it’s getting hung up on Restoring Database. How long should that step typically take? I don’t want to open the site in a new window just yet in case it interrupts something. I also managed to upload a copy of the backup file via FTP to the plugin’s folder in wp-content in case I have to restore from there.

    Having the very same problem. At restoring website the plugin gets stuck at 39%. This is my second time around trying to restore the site via this plugin.

    The first time it also stuck at 39%, thinking the visuals were just glitched I closed the browser and tried to log in but all I got was a blank page, no installation page or anything so something is definently quirky.

    The upload file was about 250 MB and I uploaded it via my dropbox account.

    Any help would be greatly apreciated.

    I found a solution.

    I downgraded the wordpress installation to 4.2, then repeated the steps above and it worked. I can now upgrade the wp installation to the latest version and everything is good.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Thank you for the update, Angy12.

    Best,
    Pim

    Thread Starter coolhatwebdesign

    (@coolhatwebdesign)

    Angy12, question for you: did you downgrade the plugin at both the source and destination websites, or only at the destination website before import?
    EDIT: never mind, I see that you said you downgraded WP itself back to 4.2, not downgrading the plugin.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi coolhatwebdesign,

    I am sorry I have missed your previous update.
    For a 327MB backup, it should take less than 2 minutes to complete the “Restoring database”.
    Do you mind reaching out to me at support at servmask.com for further investigation?

Viewing 11 replies - 1 through 11 (of 11 total)
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