Getting “The live stream is paused and may resume shortly.”

  • Resolved Abhilesh

    (@johndoe23292)


    1 year, 12 months ago

    Hi setup this plugin and made all necessary changes but stream(video) is not playing.
    I have configured zoom meeting here..
    I have made all seteps guided here https://www.youtube.com/watch?v=6nxOWcQrl6c
    I am getting 2 errors in console.
    1. Failed to load resource: the server responded with a status of 404 (Not Found)
    2. VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) The media could not be loaded, either because the server or network failed or because the format is not supported.

    Can you please help.
    Also I have tried with downgrading this plugin and WordPress version.

    • This topic was modified 1 year, 12 months ago by Abhilesh.
    • This topic was modified 1 year, 12 months ago by Abhilesh.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpstream

    (@wpstream)

    Hi Abhilesh, thanks for reaching out,

    The 2 errors are somewhat normal to appear when there is no broadcast so we can safely ignore these for now.

    What’s very possible to go wrong here is a mis-typed/pasted rtmp URL on the Zoom end

    Please let us know the RTMP settings you used to configure Zoom, a screenshot would be even better. Do note that an extra space, missing slash etc could lead it to fail.

    Best wishes,
    Christina

    Plugin Author wpstream

    (@wpstream)

    Hi there,

    Were you able to solve this issue? We want to assist you with any issue you may have. If you do not respond within 2 working days, we will assume that you have resolved the issue and we will mark this support topic as resolved.

    You can open another topic at any time!

    Best,
    Beatrice

Viewing 2 replies - 1 through 2 (of 2 total)
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