ghost woocommerce order

  • Resolved vitalemarika66

    (@vitalemarika07)


    4 years, 5 months ago

    Hello,
    I am having problems with my ecommerce. For some months my products have appeared and disappeared by themselves, overlap and merge into a single product. Sometimes very old products that had been eliminated come back. Now a very serious thing has happened. In the inbox of my site I received an email about a new order (the automatic one that sends woocommerce as a copy) but within the backend in wordpress / woocommerce there was not that new order! Fanstama Order! If I hadn’t checked the inbox, the customer would still be waiting for the items.
    What happen? Help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    > but within the backend in wordpress / woocommerce there was not that new order! Fanstama Order!

    It sounds like your WooCommerce database has problems in writing data. I would:

    * Check whether there are outstanding WooCommerce database updates.
    * Search for any missing items manually in the database to locate them.

    Kind regards,

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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