Gift Aid / issues on GiveWP 3 Forms

  • Resolved userc479

    (@userc479)


    3 months, 3 weeks ago

    I’ve tried many approach to get the Gift Aid into the new forms as I want the gift aid section to show up before the payments and not after as I feel we could lose out here. Any other approach in the new forms to get this showing up.

    The new form preview doesn’t appear to be good as it is not centred like their legacy form and really want it to look again and explain each part including the fee recovery part etc.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter userc479

    (@userc479)

    Also I get this:

    Your site doesn’t include support for the “givewp-gift-aid/gift-aid” block. You can leave this block intact or remove it entirely.

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @userc479.

    As the add-on is a premium feature, we’re unable to provide support here. However, you can reach out to our dedicated support team via https://givewp.com/priority-support/, and they will be more than happy to assist you.

    We’re looking forward to helping you get to the bottom of this issue!

    Thread Starter userc479

    (@userc479)

    Not sure if I have access to this area as we brought the full package on a WP plugin website where it has the premium features included.

    Thread Starter userc479

    (@userc479)

    This has now been resolved – we had approached where we purchased the full give package and requested for update and this has fixed it – thank you for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
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