Gift card is valid with 0 balance when it is used

  • Resolved csandreas1

    (@csandreas1)


    6 years, 6 months ago

    Hello, i am not sure if it is a serious issue but when the gift card is used it should show something like “Gift card already used”

    Instead it accepts it normally as a valid gift card but with 0 balance.

    By the way good job really nice plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter csandreas1

    (@csandreas1)

    Another issue, i add the Gift card amounts (￡) in the product settings, but in the product page the dropdown is empty

    Plugin Author pimwick

    (@pimwick)

    We were able to resolve the issue by following these steps:

    1. Click on Products and locate the existing Gift Card product. Click on Trash to delete it.
    2. Click on Pimwick Plugins -> PW Gift Cards and then click on “Create Gift Card Product”.
    3. Return to the Products area and select the Gift Card product.
    4. First, verify that the product is working correctly. If it is, finish any customizations that you have such as image and amounts.

    Marking this ticket as resolved.

    Thread Starter csandreas1

    (@csandreas1)

    Thanks for your amazing support via email.

    Plugin Author pimwick

    (@pimwick)

    You’re welcome, glad we could help!

Viewing 4 replies - 1 through 4 (of 4 total)
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