Gift card number is not send in automatic notification

Hi,
are you sure that the email is not sent automatically when the order is completed?
Does your customer receive the standard email when the order is completed?

Me too!
are you sure that the email is not sent automatically when the order is completed?
The user receive the standard email, without the gift card code
Does your customer receive the standard email when the order is completed?
Yes, just the standard email…

Hi – mine is the same
https://sewprecious.co.uk/product/gift-vouchers/

When I check my orders – the code is there – but it doesn’t appear anywhere in the email received.

I’m in the same situation of br3wow. Customer receive the standard email without the gift code.

Hi all,
you could try enabling WP_DEBUG and check if there are errors when the order is set as completed.

I have the same problem… the gift card number is not being sent in the email. It does show in the user’s order details in their My Account. But why won’t it email?

How do I use WP_DEBUG? What would the error say so that I know it’s connected with the gift card?

Just wanted to report back… the update seemed to fix the issue for me. Everything is working fine now. Hope the same is true for the rest of you!

Hi, happy to know you solved your issue.