Gift Card PayPal not working

Hi there,

I checked your site and was not able to replicate the issue as I was able to add the product to the cart and proceed to the PayPal checkout from the cart page. Can you please provide more information on the exact steps to replicate the issue ?

After you process the paypal payment and it goes back to our website is where we were getting the error message. It happens after you click Place Order. I can send you a screen shot but I’m not sure how.

Hey there,

You won’t be able to upload files here – you can either share them via your site’s Media section, or use something like https://snaggy.com

Can you see this?

https://www.outdoordogsupply.com/wp-content/uploads/2018/12/Screen-Shot-2018-11-30-at-4.19.59-PM.png

Hi there,

We need a bit more information including your System Status Report. Could you please contact us at WooCommerce.com > My Account > Tickets? You may need to create an account. We will be able to help you further there.