Gift Card product not shown correctly

  • Resolved xploreonline

    (@xploreonline)


    4 years, 3 months ago

    I just installed the plugin and made a gift card product in WooCommerce. The delivery info should be displayed next to the gift card image, but it’s shown on top of the page.

    Can you help me fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    Thanks for contacting us and we hope you’re doing well ??

    We checked and seems maybe you have a dedicated template for Gift card products. I checked and maybe is a conflict with your theme or a bad configuration to create the product page section.

    As far we can see, seems there is not any CSS rule that is showing this information at the top.

    In order to see if the problem is related with the theme, please could you switch to a default theme like twenty sixteen and check if you continue to see the same problem?

    We looking forward your response.

    Have a good day.

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    Due to inactivity, we will mark the topic as solved but feel free to open a new one if you have any other issues.

    If you enjoy our support, we will really appreciate if you can leave us a review and a five stars rating -> https://www.ads-software.com/support/plugin/yith-woocommerce-gift-cards/reviews/

    Many thanks and have a nice day!

    Hi
    I come across same problem : The delivery info are displayed on top of the page.
    Maybe a conflict with Divi ?
    So maybe you will want to take a look : https://www.delaureetdepices.fr/produit/kdo1/

Viewing 3 replies - 1 through 3 (of 3 total)
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