Gift Card Recipient Sent 15+ emails

  • Resolved spcinno

    (@spcinno)


    3 years, 3 months ago

    Hi there! Set up this plugin and it seems to be working great, however I’m running into an issue where the gift card recipient is receiving over 15 emails with the gift card information.

    Is there a way they can only receive one email with the gift card info?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pimwick

    (@pimwick)

    Disable the WooCommerce Transactional Email System for the gift cards and see if that fixes the issue. Follow these steps:

    1. Click on Pimwick Plugins -> PW Gift Cards -> Settings
    2. Uncheck the box that says “Use WooCommerce Transactional Email System”
    3. Click on “Save Changes”
    4. Perform another test order to ensure that the gift card email gets sent only once.

    Plugin Author pimwick

    (@pimwick)

    I’m marking this thread as resolved but let us know if there is anything else we can help with.

Viewing 2 replies - 1 through 2 (of 2 total)
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