Gift Card (virtual) being charged shipping

  • Resolved blueplanetphoto

    (@blueplanetphoto)


    2 years, 10 months ago

    My gift cards are being charged shipping when they have zero weight and no shipping method selected. I do have a flat rate for certain products and this is the shipping rate being applied to the gift card.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    What plugin are you using for your gift cards?

    To understand this context much better, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Once you’ve done that, paste it here in your response. Thanks.

    Thread Starter blueplanetphoto

    (@blueplanetphoto)

    I fixed it.

Viewing 2 replies - 1 through 2 (of 2 total)
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