Gift Voucher always expired

  • Kay

    (@kaylynnejohnson)


    4 years, 10 months ago

    Hi there,

    I am using your plugin and everything works out perfectly… except one major issue: clients are unable to use their gift voucher code. They alway get an error saying that the code is expired.

    In the plugin’s settings, I indicated that the vouchers expire in 7300 days… so no voucher sould be expired!

    I am using your plugin in its latest version.

    Please let me know how to solve this as quickly as possible.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    Hi @kaylynnejohnson

    I have checked by adding 7300 days and yes it’s not working. kindly check by adding 6000 days. It’s working for me.

    we will check this issue in detail and resolve the issue in our next update. till that please add the number of days less than 6000.

    Please let me know if you have further any queries.

    Thread Starter Kay

    (@kaylynnejohnson)

    Hi there!

    I tried putting 6000 days, 1000 days or any number of days below 6000 and it’s still not working. I alway get the expired notice ??

    I flushed my website cache and the problem persists.

    I am using version 3.3.9

    Please let me know how to fix this, I have many customers waiting…

    Thanks!

    Plugin Author Codemenschen

    (@codemenschen)

    Hello @kaylynnejohnson

    Can you contact us directly on our email so, we can give you faster response.

Viewing 3 replies - 1 through 3 (of 3 total)
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