Gitium forces nginx and Apache restart

  • Hi,
    Using Cloudways – Linode implementation.
    I have wp configured and working just fine on a template site.
    I use the Cloudways WP Migrator to move the site over.
    Deactivate, delete, reinstall, reactivate, reconfigure Gitium.
    Connect to repo – I get the normal blank screen of death and hit back + reload (have you seen this before, I’ve come to accept it as common behavior but I’m beginning to think it’s not).

    The problem then is that whenever I try to do anything with any plugin the entire apache server for this application ONLY freezes entirely. I need to restart apache for the whole server and clear the varnish cache in order to get back into my install.
    Eventually, the whole application returns “service unavailable” and restarts, without my changes saved.
    This occurs when I activate, deactivate, add, or remove plugins or themes as well as modify any Gitium config files in the settings pane.

    I know it’s not something on the server level (i.e. a race condition) because it only affects the applicaiton in question on the target server.

    Looking at the bitbucket repo, it seem like there is a single commit then all commits stop.

    Looked to me like it just might have been a major commit causing a bit of lag, but once all commits are caught up the issue remains. This hasn’t occured on any other site on this server, and doesn’t occur on the template site that I use for the CW install.

    Things I’ve tried:
    – deleting the git directory altogether, disconnecting from the repo, and reconnecting
    – creating a test site thinking there was some corruption in the application
    – disabling all plugins except gitium – as soon as i activate gitium the problem begins

    Things I’m considering:
    – using all-in-one-wp-migration instead of the CW importer – that was my go to migration tool until I started with cloudways, though I haven’t had any issues with either method prior
    – ditching gitium and finding another version control solution – this, combined with the blank screen issue mentioned earlier, gives me pause to use this plugin, as much as I love it.

    The goal:
    – to have my wp files backed up so I can create a one-click dev environment locally using VVV and a custom shell script I’ve made. don’t want to fish through zip files, and a git pull seems easiest.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter cfern87

    (@cfern87)

    Received this from cloudways support:

    Cloudways Support Today at 00:12
    HI Chris,

    Thanks for reaching out to us. We are getting the following error in huge number:

    AH01071: Got error ‘to be resource, boolean given in /home/138357.cloudwaysapps.com/ejtxmmjert/public_html/wp-content/plugins/gitium/functions.php on line 222

    It is already raised by other people: https://www.ads-software.com/support/topic/wp-cli-error-2/

    Could you please share on which application, you are using gitium. Meanwhile, feel free to ask if you need any further assistance. We are happy to help you.

    Plugin Author Presslabs

    (@presslabs)

    Hi Chris,

    Thanks for giving us the error you get. We’ll try to check if we discover what is causing this error and come up with a fix for it. In case we can’t figure it out, would it be possible to privately send us an administrator account on a test site where we can check this further?

    And I need to clarify one thing: in case you have a blank WordPress installation, with the default theme, the same things happen (blank screen + Apache/ngnix freezes)?

    Thanks,
    Pedro Dobrescu
    Presslabs

    Thread Starter cfern87

    (@cfern87)

    Hey there,
    Sure, how can I provide that privately? I don’t see a way to do that in this message.

    I’d love if we could get this resolved asap. This issue severely breaks our development workflow.

    On a blank wp install, the issue does not occur.
    However, I can’t imagine it’s not a Gitium issue when it works on one server and not another with the exact same files and database.

    Here’s a video demo of the issue: https://youtu.be/g5Qo3gRBNlk

    I have also confirmed that the issue has nothing to do with my migration process. Generally, I use the Cloudways Migrator, but I also tried All In One WP Migration with the same results.

    Plugin Author Presslabs

    (@presslabs)

    Hello @cfern87,

    We’ll continue to debug these issues on a newly provisioned server we prepared with Apache. In the meantime, please email us at [email protected] with the account details for the test site.

    Best regards,
    ~Presslabs

    Thread Starter cfern87

    (@cfern87)

    did you receive the login? have you discovered anything? I’m beginning to wonder if this issue is also related: https://www.ads-software.com/support/topic/wp-load-php-wont-load-on-webhook/

    Plugin Author Presslabs

    (@presslabs)

    Hello @cfern87,

    We received your email but we didn’t have a chance to have a look yet.
    We’ll have a look the following hours and we’ll hit you up on your email with the follow-up.

    Best regards,
    ~Presslabs

Viewing 6 replies - 1 through 6 (of 6 total)
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