Give permissions to view email log

  • Resolved KratosGemini

    (@kratosgemini)


    6 months, 2 weeks ago

    I know this question was answered more than 1 year ago, but since we are bumping into it ourselves, thought I would see if it is available now.

    Originally asked here: https://www.ads-software.com/support/topic/give-permissions-to-just-email-log/

    Is there a way to give users permission to just view the email log (not manage any settings of FluentSMTP). This is something that would be very helpful so people managing user interactions can view what has been sent to the user.

    Our current SMTP plugin doesn’t allow for this, but it’d be a compelling reason to switch to FluentSMTP if it does.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @kratosgemini,

    Thank you for your inquiry regarding giving permissions to view the email log in FluentSMTP.

    I understand the importance of providing managed user interactions access to track email communications. After carefully reviewing your request, I regret to inform you that this feature is not currently available in FluentSMTP.

    However, I have taken your request as a feature request again and forwarded it to our development team. To help us prioritize the development of this feature, it would be greatly appreciated if you could provide more information on the following:

    • How you envision this feature working within FluentSMTP.
    • The specific permissions you would like to assign to users viewing the email log.

    By providing these details, we can better understand your requirements and work towards implementing this feature in a future release.

    In the meantime, we value your feedback and will continue to explore options to enhance the usability of FluentSMTP. Thank you for your understanding and continued support.

    Thread Starter KratosGemini

    (@kratosgemini)

    Thanks for considering this feature! To answer your questions:

    How you envision this feature working within FluentSMTP
    I’d like to be able to give users a certain capability to view the email logs. It’d be best to not allow deletions for this capability. I’m indifferent about allowing resending. It would be nice if there was a menu item that wasn’t under the Settings menu to reach the logs (I’m not even sure if that menu area would be accessible to non-admin users anyway).

    The specific permissions you would like to assign to users viewing the email log
    I’d like users to be able to search for and view the emails logged, but not have the ability to delete log entries (only admins should be able to do that). I don’t currently have a reason to allow or disallow resending of emails for these users, so that part doesn’t matter to me.

    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @kratosgemini,

    We greatly appreciate your feedback and have logged it as a feature request.

    Our R&D team will meticulously review your request, assessing its potential benefits and feasibility. They will actively explore the possibility of implementing this feature. If it aligns with our product roadmap and meets our quality standards, it will be forwarded to our development team for further evaluation. If deemed viable, it may be included in future releases.

    We understand that this functionality would have a significant impact on your use case. Please be assured that we are committed to continually improving our product and will keep your suggestion in mind as we plan future updates.

    Thank you for your continued support and feedback. Your involvement is invaluable in shaping the future of our product.

    Any forward progress on this request?

Viewing 4 replies - 1 through 4 (of 4 total)
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