Give WP is not connecting to Multiple Stripe Accounts

  • Resolved icn123

    (@icn123)


    2 months, 3 weeks ago

    I have two stripe accounts connected to GiveWP, I am trying to connect a third stripe account. When trying to connect, I get directed to Stripe and login fine but the screen goes back to GiveWP and doesn’t connect to the third stripe account, a message pops up saying Stripe Error: We are unable to connect your stripe account. Please contact the support team for assistance. How do I resolve this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @icn123.

    I’m glad you reached out.

    I tried to replicate the issue you are facing by adding 3 accounts under donations > settings > payment gateways > Stripe. I could add 3 different accounts:

    View post on imgur.com

    Am I missing something to replicate this issue?

    Looking forward to helping you get to the bottom of this!

    Thread Starter icn123

    (@icn123)

    Hi @matheusfd ,

    Thanks for getting back to me.This is exactly what I am trying to setup, I have two connected stripe accounts showing, when I try to connect a third stripe account, it takes me to stripe, I login to the stripe account, it then sends me back to the WordPress dashboard but only shows the same two connected stripe accounts. I have tried this multiple times, it does the same thing.I did see other people mention the same thing, one person wrote that it was to do with a particular PHP version which was conflicting with GiveWP, but didn’t give anymore detail. Do you know what that might be?

Viewing 2 replies - 1 through 2 (of 2 total)
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