GIVEWP – Razorpay cURL error 60: SSL certificate problem

  • Resolved srisdev

    (@srisdev)


    1 month, 1 week ago

    Hello GiveWp Team,
    Need help on the following error ; We are using GiveWP and Razorpay plugins for our donations.We are getting this error : cURL error 60: SSL certificate problem: unable to get local issuer certificate.
    What could be the possible issue. Can anyone help ?Attaching error image for reference.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter srisdev

    (@srisdev)

    Logs when checked:
    Description: Razorpay Customer Creation Error

    Category:Payment

    Source:Give Core

    post_title:Razorpay Customer Creation Error

    post_content:Unable to create customer. Details: cURL error 60: SSL certificate problem: unable to get local issuer certificate

    post_parent:0

    log_type:gateway_error

    file: directory/…/../gateways/functions.php

    line:260

    function:add

    class:Give_Logging

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi @srisdev,

    Glad you reached out! Happy to clarify.

    As the Razorpay add-on is a premium feature, we’re unable to provide support here. However, you can reach out to our dedicated support team via https://givewp.com/priority-support/, and they will be more than happy to assist you.

    We’re looking forward to helping you get to the bottom of this issue!

    With all that said, I’m marking it as resolved in here, and please reach out to our priority support team for this issue.

    Thank you for using GiveWP.

    Have a wonderful day!

Viewing 2 replies - 1 through 2 (of 2 total)
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