Glitching on the website

Shift8 CDN Debug Info
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Link: 400 bad request

• This reply was modified 3 years, 3 months ago by dardeez200.

Hello!

The link that you provided (the 400 bad request one) is working for me. Is it still producing a problem for you?

IF it is, please confirm the country of origin where you are making this request so I can confirm specifically which endpoint your hitting.

If it is now working, perhaps you made an adjustment to the site settings? When you register on our site to create an account, the site URL is very sensitive to needing to be matched to what you endter in the wordpress plugin settings page.

Even a trailing slash (or lack thereof) could generate a problem. We are working towards making this less sensitive but note that if you register with the following domain :

yoursite.com/

And then enter the site in the plugin settings as follows :

yoursite.com

Note the lack of a trailing slash. This is the most common reason for 400 bad request errors that happen. You can see in this support forum it happening quite a bit and it usually is just a minor typo in the site URL.

I could be off base here, but the screenshots you provided show things like icons breaking which really just means we aren’t able to fetch the source url (as it was entered) properly.

If I’m off base, then please clarify further and I’ll try my best to help!

Thank you for using our plugin!

hello support,

first, I send an email to my hosting provider: namesilo / [email protected]
asking them to not block flet request and whitelist shift8 cdn IP’s. they told me they send you guys email regarding those ip that need to be whitelist and waiting for shift8 response.

country: Canada

second, I deleted my site from the pull zone and started over and make sure no issue when typing the site on plugin plus website. Its still the same problem.

link: bad request

Lastly, I notice unlike yesterday right after I re-add my site to the pull zone. When I click on the CHECK button it show No error this time. see below

Link: Check_Button

Hello,

Just checking in to see if you are still experiencing this issue? I believe we may have resolved it via your direct support request?

Thanks!