Gmail Account Suspended

  • Hello!

    While setting up a new BuddyPress website few days ago; I discovered that no activation emails were being sent to the registrants. I confirmed it was not BuddyPress but even WordPress was not sending emails.

    So, I tried to set up SMTP using the WP-SMTP plugin which did not work. It kept saying authentication failed (I was trying to use my Gmail dot com mail).

    I ended up installing and setting up Gmail SMTP and it worked well.

    The problem is – just after few minutes I set up Gmail SMTP successfully, Gmail sent me an email saying. “Your Google Account has been suspended”. Here is how that email looks like – https://i.imgur.com/cyldZdd.jpg

    I replied to that email but have not heard back anything so far, my email account is still functioning and emails from my BP site are still being sent.

    Using a gmail.com email was a test done on a test site. I wanted to configure my Google Apps account on my live site but now I am scared. Can you shed some light on what may have gone wrong here?

    Thank you

    https://www.ads-software.com/plugins/gmail-smtp/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Noor Alam

    (@naa986)

    Hi, I’m not sure what went wrong. But your account shouldn’t get suspended because of this plugin. It uses the safest method to authenticate with your Gmail account (no username/password). Are you sure that email actually came from Gmail?

    If email stop functioning you can probably use the link in the email to recover your account.

    Thread Starter LavishDhand

    (@lavishdhand)

    Thank you for the reply. Yes, that email seems to be from Gmail only. I already used that link in the email and submitted a form. I have not received a reply since.

    Following line in the email is what scares me – “All information associated with your suspended account will eventually get deleted, unless successfully appealed.”

Viewing 2 replies - 1 through 2 (of 2 total)
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