Gmail client changing password

  • Resolved javelin55

    (@javelin55)


    10 months, 3 weeks ago

    Is there any work around for Google Workspace’s (Gmail API) when the client changes their password? it knocks out their website emails completely, really frustrating situation and web developer ends up getting the blame. It’s on the client to remember to tell us they changed their password at 2am in the morning or their whole website emails go down?

    Error code after client changes their password:
    Token has been expired or revoked.(invalid_grant)

    Is there any work around to improve the connection so it doesn’t constantly drop out?

    Or is there a way to make it send unauthenticated automatically via WordPress, if it fails SMTP so at least theirs a slight chance of website emails reaching the clients inbox?

    I’d recommend updating this article to warn anyone setting this up if the Gmail password is changed the emails will fail to send: https://postmansmtp.com/how-to-configure-post-smtp-with-gmailgsuite-using-oauth/ As API is supposed to fix the issue of the client changing their password..

    Frustration directed at Google not Post SMTP as it looks like their change is causing this situation.

    • This topic was modified 10 months, 3 weeks ago by javelin55.
    • This topic was modified 10 months, 3 weeks ago by javelin55.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @javelin55

    I hope you are doing well.

    You can receive Failed Email notifications through Slack, Chrome, or the Post SMTP Mobile App. You can find the Post SMTP Android link here and the iOS link here.

    After reviewing the article, I’ll make any necessary updates.

    To prevent this issue, consider setting up a fallback email in the Post SMTP settings. This way, if your primary email fails, the fallback will ensure that emails still reach your customers.

    Thanks and regards,
    Support Team – WPExperts  

    Thread Starter javelin55

    (@javelin55)

    How do you quickly reset the Gmail API / oAUTH on the website side after the Google Workspace password is changed? Would be good to include this at the bottom of this article.

    https://postmansmtp.com/documentation/sockets-addons/gmail/

    Can you make a guide of how to setup a fallback email for Gmail API? or do you have to use another provider other than Google? what about DKIM, SPF conflicts very confusing.

    Plugin Support M Haseeb

    (@haseeb0001)

    @javelin55

    Sure we will add about this in our document asap.

    You can Set up Fallback using your Gmail account using a Google App password; for more details, please follow the guide document here.

    Thanks and regards,
    Support Team – WPExperts??

Viewing 3 replies - 1 through 3 (of 3 total)
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