Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support David

    (@dpinson)

    Hi @joseribeiro,

    We recommend using the Gmail Mailer, as it uses a built-in API to connect to Google’s services. For it, you will need to create a project in the Google console. We have a complete walkthrough of the process here on our site:

    https://wpmailsmtp.com/docs/how-to-set-up-the-gmail-mailer-in-wp-mail-smtp/

    Regarding the SMTP connection to Gmail, you may want to check this part of our Other SMTP mailer guide: https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/#gmail

    Additionally, telling Google that your connection is you shouldn’t be a problem. However, the API connection is still recommended due to being a more reliable connection method.

    I hope that helps! Have a great day!

    Thread Starter josephhh

    (@joseribeiro)

    Hi,

    I’ve now set up wp mail smtp with gmail but I’m having a problem: when receiving a new order with woocommerce, fopr some reason I’m getting the the usual NEW ORDER admin email but also the email that is sent to the customer with the order details!! How can I fix this? Thank you

    Thread Starter josephhh

    (@joseribeiro)

    Hello,

    Any reply on this? This issue wasn′t happening prior to installing WP Mail SMTP + Gmail mailer. Woocommerce settinggs are ok. I would appreciate your help.

    Thanks

    Plugin Support David

    (@dpinson)

    Hi there @joseribeiro,

    I do apologize for the late response. It looks like your post got missed. Were you able to get this issue resolved?

    Essentially, WP Mail SMTP is going to send emails to where the email is addressed. It is addressed at the point where it is created, so in this case, WooCommerce would be creating and addressing those emails. We facilitate the handoff to the mailer service, which in turn delivers the email to where it was addressed.

    I hope that helps! Have a great day! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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