GoDaddy and Starter template

  • Resolved dh333

    (@dh333)


    3 months, 4 weeks ago

    Hello,

    I’m having an issue with GoDaddy and Starter Templates. Every time I activate the plugin and then hit “get started”, I’m taken to a 404 page. Per one of the recommendations I found online, I added the following code to my .htaccess file but to no avail.

    <IfModule mod_substitute.c>
    SubstituteMaxLineLength 10m
    </IfModule>

    I’d appreciate any assistance with this matter. I’m a big fan of Astra themes which appear to work fine on other hosting platforms like Siteground. This is my first time using it with Godaddy. Thanks in advance!

    (https://www.mywebsite.com/wp-admin/themes.php?page=starter-templates)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @dh333,

    Other users are facing the similar thing with GoDaddy. Please refer to this thread.

    This is server-related issue and only GoDaddy can help you.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi there,

    It’s been a while since I posted my response, and we haven’t heard from you since then. Hope you find the thread I shared helpful for you.

    I am marking this thread as Resolved due to inactivity. Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Herman ??

Viewing 2 replies - 1 through 2 (of 2 total)
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