Godaddy plugin corruption

  • Resolved mballew

    (@mballew)


    5 months, 3 weeks ago

    Hi, I just migrated a site away from godaddy wordpress hosting and it seems that godaddy has done something to your plugin to corrupt it and it is erroring on a permissions issue with correct permission set on files, and siteground security scanner is flagging it as malware.

    What i have tried so far:

    Reset permissions on files for akismet plugin directory. File at issue is class.akismet-rest-api.php

    Backup folder and reinstall akismet.

    Delete plugin akismet folder and reinstall, plugin won’t activate

    • This topic was modified 5 months, 3 weeks ago by mballew.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Josh Smith

    (@procifer)

    Deleting the Akismet directory and reinstalling would have been our recommendation as well. But if that didn’t help, there must be something more complex going on. Can you please contact us here with any additional details on errors you’re seeing when attempting that:

    https://akismet.com/contact/

    If you can include screenshots or the exact error messages, that’ll help us work with you to track things down.

    Thread Starter mballew

    (@mballew)

    Thanks , will follow-up on link provided

    Plugin Author Josh Smith

    (@procifer)

    Sounds good! I’ll mark this thread resolved for now as we work through things there.

Viewing 3 replies - 1 through 3 (of 3 total)
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