Going crazy – public_html

  • Hi!
    I’ve been trying to install wordpress for two days straight.
    Yesterday, I made some progress by accessing the admin panel and designing the website. But as for the public domain, all it said was “apache test” and that something was wrong. Looking at multiple tutorials, reading loads of forums it made sense to “uninstall” wordpress, and start from scratch!

    But the problem now is that i can’t seem to find the public_html folder to put wp in. I’m using web10 as host and they had the “easy-install” help to install wp, but i cant access that either. It doesn’t say anything, so i’m stuck with the manual installation. But as I said, my public_html folder is completely gone and I don’t know what to do from here. Any brainiacs out there who knows what a newbie like me could do to make it work?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Your hosting providers will be able to either guide you to the place where your public_html directory is, or add it back in if it has been removed.

    Thread Starter emlehh

    (@emlehh)

    How do i add it in?
    I followed a tutorial which said to make a new one but couldn’t make sense of the ssh.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You don’t want to be doing this stuff yourself, it’s much safer and easier if the hosting providers handle it.

    Thread Starter emlehh

    (@emlehh)

    Yes i figure that as well, but they are very hard to reach… :/

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Once your server has been set up correctly, we can help you install it if you need support with that. I don’t know the answer to your problem, but this is less of a WordPress issue and you might not receive the answer here.

    Thread Starter emlehh

    (@emlehh)

    Thanks, i will return when the public_html issue is fixed

    Thread Starter emlehh

    (@emlehh)

    So, i’ve managed to find out that i have a folder in my root called domain-url.com and have the same numerical value as the public_html has. My hosting website claims that THAT is the public_html folder.

    I’ve now uploaded wp into that folder. I’ve changed my wp-config so it matches my database info. But when i go into https://domain-url/wp-admin/install.php it says that it’s something wrong with my wp-config file. But i don’t know what the problem is. Any thoughts?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    What is the full message, or is it just “something went wrong”?

    Thread Starter emlehh

    (@emlehh)

    On the domain-url.com:

    An error occurred while connecting to the database

    On the /wp-admin/install.php:

    An error occurred while connecting to the database
    This means that the username and password in your wp-config.php file is incorrect or we can not connect to the database server at localhost . This could mean that your online hotel database server is offline.

    Are you sure you have the correct username and password?
    Are you sure you entered the correct hostname?
    Are you sure that the database server is running?
    If you are unsure what these terms mean you should contact your host. If you still need help you can visit the WordPress Support Forums

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Where were you originally looking for your database info?

    Thread Starter emlehh

    (@emlehh)

    on my host site.

    I think i solved it, seems that i had to change the localhost in wp-config even though my host provider said it shouldn’t be changed. ??

    well localhost should always be local host unless you do something to need it to be different. If its not local host may i ask what it is?

Viewing 12 replies - 1 through 12 (of 12 total)
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