Good but untested changes with ALL recent updates

This plugin “used to” give a log of messages in the order notes some many moons ago, this included trace codes and error messages which are now all gone in your past 10 updates. Why does nobody and I mean NOBODY actually test any of their code these days? Now I get order failed on an order but NO WAY to even trace what went wrong or contact your support who I might add take 3-7 days to ever reply.