Good but with a major flaw

It is a very good plug-in and the support is very good too, but one large flaw which needs to be addressed.

We installed the free version to test for a client who wanted a FAQ in 2 languages. After setting up both languages, the client asked for functionality which is only available in Paid version.

So we purchased the paid version, thinking like most plug-ins it will upgrade the existing plug-in, and simply free up the options. How wrong we were.

We had to set up all the FAQs again, in both languages, because the paid (pro) version installs another plug-in which has no way of importing the existing FAQs! So in fact you end up with 2 plug-ins, the free version and pro version, which have to be set up separately.

This is a major issue, as their support team confirmed, there was no way of importing the existing content!

So be careful and do not set things up as a “Try before you buy” because you will be forced to set up everything again.