Good plugin and support

  • WP eCommerce has been around a while, and is a pretty robust plugin. It has most of the features you would need – and additional features are available through their paid “Gold Cart plugin”. Considering many of these paid features are freely available in other Shopping Cart plugins, I think maybe they should consider releasing Gold Cart for free.

    Their tech support is really good, but you do have to pay for it (fair enough though – we all have to make a living). They will sometimes offer basic help via the free Chat sales tool on their website though.

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  • Edward

    (@edwardinstinct)

    Thanks KM We really love the feedback and appreciate the review.

    Just for the record. Live chat is specifically for pre sale questions. Other than this forum we do not provide a free support service. We will however assist with simple fixes or settings on rare occasion provided staff are not overly busy. This is not typical. I did not want people reading your post mislead to believing live chat will provide support.

    We are considering options for a paid live chat support service for those that prefer live chat.

    Thanks again!
    Edward

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