• If you can make the plugin work, great! But if there’s a doubt, you’re on your own. Don’t expect any support/definitive answers from the plugin makers.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,
    If you would kindly share the link to your support forum topics from our help forum that were not addressed, I’ll be glad to assist you.

    Thread Starter chainznanz

    (@sunitkaul)

    Here you go Anna: https://www.wcvendors.com/help/topic/a-supervendor/. No replies on this for close to 3 weeks.

    @sunitkaul Hello,
    Ok- well thankfully this is not actually a case of our plugin not working correctly or any fault of the plugin. This is a special functionality you would like to see in the plugin for your own marketplace- a feature that is not currently part of WC Vendors.

    I see I had a replied that we do not have that functionality; as of now, we do not have plans to add this feature to WC Vendors or WC Vendors Pro. Likely this is a custom feature that you could have added to your marketplace by working with a developer, though.

    As is, our code directs to the url you have chosen in your admin settings : wp admin > woocommerce > wc vendors > general: Vendor Shop Page

    If you were to work with a developer to duplicate the vendor role for the galleries, then create a vendor shop page for them as well- the dev would then need to ensure that both the new vendor role and the new vendor shop page were universally defined throughout our WC Vendors code to be recognized the same as the original vendor role and vendor shop page.

    If you were to discuss this customization with a dev at codeable.io they would be able to work with your and provide you with a quote for the custom work for your website.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Good plugin, bad support’ is closed to new replies.