Good Plugin. Crappy Website

  • I would rate the plugin itself a 5. It does what it’s supposed to, is easy to implement and use, and produces attractive results.

    However. I needed the ability to do custom links and decided to upgrade to the Pro version. The company’s website is atrocious. It looks like a 5th grader coded it. And the checkout is abysmal. I had to jump through multiple hoops just to buy the darn thing. Even after I was finally able to complete the purchase, I kept getting warnings and errors saying things like:

    Warning: Could not send a message to Ed G, ed.g@*************.com ()

    Error: You do not have permission to access the requested module.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author arisoft

    (@arisoft)

    Hello

    Sorry for bad experience with a purchase process. We will investigate the issue.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I would rate the plugin itself a 5. It does what it’s supposed to, is easy to implement and use, and produces attractive results.

    That’s nice.

    However. I needed the ability to do custom links and decided to upgrade to the Pro version. The company’s website is atrocious. It looks like a 5th grader coded it. And the checkout is abysmal. I had to jump through multiple hoops just to buy the darn thing. Even after I was finally able to complete the purchase, I kept getting warnings and errors saying things like:

    Warning: Could not send a message to Ed G, ed.g@*************.com ()

    Error: You do not have permission to access the requested module.

    Looks at plugin page.

    The plugin page promotes the premium version so that feedback is 100% valid and legitimate.

Viewing 2 replies - 1 through 2 (of 2 total)
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